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Employment Opportunities

Employment Opportunities

Make-A-Wish® Mid-Atlantic is an equal opportunity employer. We greatly value our team and encourage qualified professionals to apply for open positions.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

Marketing and Communications Coordinator

JOB SUMMARY
The Marketing and Communications Coordinator for Make-A-Wish Mid-Atlantic reports to the Marketing and Communications Manager. He/she coordinates social media efforts, management of e-newsletter communications, website updates and supports media efforts, along with other efforts to support the department. In addition, he/she assists in the development and execution of chapter print communication pieces. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Coordinate our Wish Story program and determine how to utilize for greatest impact.  
  • Monitor, audit, maintain and update our website with current information on wish stories and news updates. 
  • Manage the social media calendar and content for the chapter to market our brand, events and wishes.  
  • Report on social media impressions and impact.
  • Assist in writing and editing of both print and electronic newsletters and other communication to donors, volunteers and supporters.
  • Write and distribute electronic newsletters and other e-communication to donors, volunteers and supporters. 
  • Write and distribute press releases and media alerts on wishes, events and other news worthy topics as needed. 
  • Support other media efforts as needed with media, radio stations and local media to publicize events.
  • Develop and steward relationships with local media contacts.
  • Assist in reporting on media impressions and impact.
  • Manage chapter’s photo process, collection and storage.
  • Manage wish family selection and outreach for non-gala events.
  • Help to maintain the department project calendar.
  • Assist in the organization’s proper utilization of brand standards.  
  • Participate in major media campaigns such as Season of Wishes® and World Wish Day®
  • Identify challenges and recommend solutions to senior leadership; balance competing priorities and work collaboratively with colleagues.
  • Adhere to all Make-A-Wish® America performance standards and Make-A-Wish Mid-Atlantic internal controls, policies and procedures.
  • Required attendance at chapter events as necessary in support of the organization’s mission.
  • Other duties as assigned.
SUPERVISION RECEIVED AND EXERCISED
Supervision is received from the Marketing and Communications Manager and exercises supervision over interns.

QUALIFICATIONS
  • Bachelor’s Degree in Communications or similar field.  
  • At least 1-3 years’ experience building relationships with businesses and community members.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
  • Ability to write in a creative, descriptive, technical or factual manner.
  • Experience with media tracking services/platforms.
  • Previous work in Content Management Systems preferred.
  • Ability to maintain meticulous records.
  • Ability to work with minimal supervision, ability to manage multiple priorities and work in a deadline driven environment.
  • Ability to interpret guidelines and procedures and analyze the proper response if faced with a problem.
  • Ability to work with others outside of the organization.
  • Exemplifies a can-do work ethic and attitude.
  • Skilled at communicating clearly to vendors and volunteers and building lasting relationships.
  • Highly professional demeanor, able to work successfully with a wide variety of constituents including donors, board members, volunteers and professional consultants.
  • High levels of integrity, trustworthiness, flexibility, compassion and humor are necessary to address the practicalities of a nonprofit, along with the creativity and persistence required to elicit new thinking and change.
  • Proficient computer skills in Microsoft Office Suite. 
  • Experience with Adobe Creative Suite and Raiser’s Edge database management software.

Please send resume, cover letter and salary requirements to Sarah Masterson at fznfgrefba@zvqngynagvp.jvfu.bet.

Individual Giving Manager

JOB SUMMARY
The Individual Giving Manager is responsible for growing annual revenue generated from individual donors and implementing systems for donor outreach.  He or she will work in partnership with the individual giving team, and report to the Director of Major and Planned Giving.  

In this position, the Individual Giving Manager will work on all individual giving programs for the chapter, including The Wish Society, donor recognition and stewardship and the development of a leadership giving program for individual gifts under $5,000.

He/she will manage a portfolio of 100-150 donors and utilize the moves management system to move donors through the pipeline.   Stewardship is a vital component of the chapter’s successes and a high priority in this position.  To be successful, the Individual Giving Manager will need to build relationships with multiple constituencies including but not limited to donors, board members, volunteers, executive leadership and staff.  

Outstanding communication and interpersonal skills are essential. The person chosen to be the Individual Giving Manager will be a seasoned professional with a strong knowledge of donor databases (preferably Raiser’s Edge) including queries and reports.   

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Responsible for generating revenue through individual giving and the Wish Society (annual fund).
  • Implements individual giving strategy, with an emphasis on the chapter giving society, to include gifts ranging from $500 to $5,000 and monthly giving.
  • Supports the individual giving work of the Director of Major and Planned Giving, Executive Leadership Team and Board members. 
  • Performs prospect and donor research for the development team, Executive Leadership Team and Board members.
  • Practices moves management in partnership with the Director of Major and Planned Giving to encourage increased giving, donor retention and replenishment of the donor pipeline. 
  • Cultivates and stewards relationships with new and existing individual donors.
  • Utilizes Raiser’s Edge to manage workflow and track prospect/ donor activity. 
  • Represents the chapter at fundraising, cultivation and networking events. 
  • Complies with all related national and local chapter policies.
  • Performs other duties as required or assigned. 
SUPERVISION RECEIVED AND EXERCISED
Supervision is received from the Director of Major and Planned Giving and is exercised occasionally over interns.  

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
  • Bachelor’s Degree in communication, marketing, non-profit management or similar field.
  • Prefer 4+ years of development, fundraising or sales experience; specific to relationship building and/or committee stewardship.
  • Non-profit experience preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS
  • Excellent verbal, written and presentation skills.
  • Strong leadership and relationship building skills. 
  • Communicates well with others, and is able to take direction follow guidelines as outlined by senior staff. 
  • Ability to be a proactive and independent worker; Manages multiple priorities and work in a deadline driven environment.
  • Strong professional ethics which include; Approaching others in a tactful manner, reacting well under pressure, treating others with respect and consideration, dealing with confidential patient information, accepting responsibility for own actions and following through on commitments. 
  • Comfortable with prospect/donor research and moves management.
  • Familiar with wealth screening engines like Donor Scape and Lexis Nexis
  • Experience in Raiser’s Edge, or other database management software.  
  • Proficient computer skills in Microsoft Office Suite.
WORKING CONDITIONS
  • Must have access to reliable transportation and ability to travel to meetings or events across the Mid-Atlantic region.
  • Travel to meetings and events as necessary.
  • Work nights and weekends as necessary to attend meetings and events.
  • Use of computer required.
  • Sitting, bending, reaching and walking.

Please send resume, cover letter and salary requirements to Sarah Masterson at fznfgrefba@zvqngynagvp.jvfu.bet.

Upcoming Events

drinks

Wishes on the Water

August 24, 2017

golf ball

Topgolf Tour

August 27, 2017

sun

Sweet Virginia Wishes

September 16, 2017

View all the events

Make-A-Wish® Mid-Atlantic, Inc.
5272 River Road
Suite 700
Bethesda, MD 20816
(301) 962-9474
After Hours Nightline (301) 962-9474
Make-A-Wish® Mid-Atlantic, Inc., Baltimore Field Office
9475 Deereco Road
Deer Park Center, Suite 306
Timonium, MD 21093
(410) 453-9430
(410) 453-9430